S.K. Mandal Group of Institutions is committed to providing a seamless user experience for all services offered on our website. Please read our Cancellations and Refunds Policy carefully to understand the terms related to cancellations and refunds for the Scholarship Exam and other services.
1. Scholarship Exam Registration Fee
- Once the registration fee is successfully paid, it is considered non-refundable under normal circumstances.
- The registration fee covers administrative and organizational expenses for conducting the Scholarship Exam.
2. Cancellations by the Institution
In the event that S.K. Mandal Group of Institutions cancels the Scholarship Exam due to unforeseen circumstances (e.g., natural disasters, technical issues, or legal regulations):
- Registered participants will be notified promptly via email or phone.
- The institution may, at its sole discretion, refund the registration fee in full or reschedule the exam to a later date.
3. User-Initiated Cancellations
- If you wish to cancel your registration for the Scholarship Exam, you must submit a written request via email to [Insert Email Address].
- Cancellations requested after payment are not eligible for refunds unless stated otherwise by the institution.
4. Duplicate Payments
- In case of duplicate payments due to technical errors or user mistakes, you may submit a refund request by contacting us at [Insert Email Address].
- Upon verification, the duplicate amount will be refunded within 7–10 working days.
5. Technical Issues with Payment
- If the payment fails or is incomplete due to technical issues, you are advised to retry or contact us for assistance.
- Payments stuck in a “pending” state will be reviewed, and a refund will be processed if necessary.
6. Refund Process
- Refunds (if applicable) will be processed through the same payment method used during registration (e.g., credit card, debit card, UPI).
- The refund process typically takes 7–10 working days after approval, depending on your bank or payment provider.
- We are not liable for delays caused by third-party payment processors, such as Razorpay.
7. No Refunds for Policy Violations
- Participants found violating the terms and conditions of the Scholarship Exam or providing false information during registration will not be eligible for a refund under any circumstances.
8. Contact Information for Refund Queries
For refund-related queries or concerns, please contact:
S.K. Mandal Group of Institutions
Email: info@skmgi.in
Phone: 9771347996
By registering for the Scholarship Exam or using our services, you agree to this Cancellations and Refunds Policy.